The damage estimates are debatable, but there is an undeniable industry consensus : click fraud is a serious problem. For all its media attention, it is still a definite ache for advertisers with no clear short term solution.
The big risk for agencies like us isn’t that we’ll be put under, though that could certainly be possible for someone with a particularly malicious intent. The risk is in resource allocation, namely, that click farms steal not only from your revenue and the client’s ROI, but from your message’s audience-reach in a system where budget and breadth is controlled by click rates.
Inherently advertising is an industry of associative risk. Even spending a mint on a fold-out in a nationally circulated magazine doesn’t ‘guarantee’ results. Success is certainly variable, but historically ads have always had the possibility for success, and were packaged with content that was known to directly reach its audience.
The biggest tragedy in click fraud scams is not the immediate crunch on the budget, it’s that for the first time someone with ill-intent is able to completely prevent an ad from reaching its market. And while Google can make sure your copy is served only in the most pertinent and potentially profitable instances, it at this moment can’t prevent one or one thousand people from draining that advertisement of all of its viability. It’s tantamount to the delivery drivers tearing that fold-out insert from every copy of the magazine before it hits the stand. Sure the ad was ‘served’ a million times, but its reach to the target audience was non-existent.
The search engines and the judicial systems are presently battling it out over cost accountability on the issue. As trackability and statistics improve, this is certainly something that will be viewed in a much clearer analytical framework. Presently damage projections vary from one another by as much as double, and third party evaluation capabilities are still fraught with trip-ups.
But even as the major search engines improve their capabilities, and other companies grow in their abilities to monitor them, the damage done to ad effectiveness will continue. Therefore the most important thing that any client or agency can do is to develop analytics not for fraudulent clicks, but definite sales. Investing your efforts in hawkishly patrolling your conversion rates at the most granular level is not only a way to refine your copy writing approach, it’s the surest method in limiting the impact of unsaleable clicks. And that, of course, begets an evolutionary fast-track to the optimum ROI.













April 19th, 2007 at 1:08 am
Click fraud is obviously a major concern nowadays. Major search engines such as Google and Yahoo are coming up with improved campaigns such as Google’s new CPA (cost per action) which is still in BETA version (i guess Dali will know better and in details about it). At SES New York this year, Shuman Ghosemajumder from Google and Reggie Davis from Yahoo held sessions on click fraud, where they were more frank than previous seminars and did not only promise the audience “we take click fraud very seriously, and are working very hard at it”. Other participants in that seminar were Tom Cuthbert, president and CEO of Click Forensics and John Marshall, CEO of ClickTracks. For more detailed information, please refer to this link: http://www.seroundtable.com/archives/013088.html
April 21st, 2007 at 11:25 pm
Further rise in click frauds reported by Click Forensics(refer: http://searchengineland.com/070419-120634.php). This is aggressively becoming a major concern for online marketers. Why are the search engines not taking firm steps to prevent it???
April 26th, 2007 at 12:28 am
In this waging war between online marketers and click frauds, the IAB (Internet Advertising Bureau) seems to be nonchalant. According to Donna Bogatin, who has been in the heart of this business for more than ten years, Randall Rothenberg, President of IAB, does not share the same views with her that the increase in click frauds could disrupt the future of the multi-billion dollar industry of search engine advertising and marketing. For more details, please follow this link: http://blogs.zdnet.com/micro-markets/?p=1264